Please read these Terms of Service (“Terms”) carefully before using the Convictions mobile application (“App”), operated by ConvictionMarkets, Inc. (“ConvictionMarkets,” “we,” “us,” or “our”), a Delaware corporation. By creating an account or using the App, you agree to be bound by these Terms. These Terms, together with the Apple-specific terms in Section 19, constitute the complete end user license agreement (“EULA”) between you and ConvictionMarkets for the App; there is no separate license agreement. If you do not agree to these Terms, do not use the App. If you downloaded the App from the Apple App Store, Section 19 also applies to you.
1. Eligibility and Age Requirements
You must be at least 13 years old to create an account or use the App. During registration we present a neutral age screen that asks every user to enter their date of birth; we do not invite or encourage users to enter a date that would make them eligible. We collect and retain only your birth month and year, which we use to confirm eligibility and to understand the age composition of our user base; we do not collect or retain the day of your birth (see our Privacy Policy).
The App is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If we learn that a user is under 13, we will promptly disable the account and delete the associated data.
If you are between 13 and 17 years old (or under the age of majority in your jurisdiction), you may use the App only with the permission and supervision of a parent or legal guardian who agrees to these Terms on your behalf. We do not sell or share the personal information of any user, and we never sell or share the personal information of minors for any purpose.
2. Your Account
When you register and complete onboarding, you must provide accurate information, including a valid email address, a username and display name, and the month and year of your birth. You may also choose to provide your gender. We retain your email address for the life of your account to authenticate you, secure your account, and help you recover access if you are locked out. We do not currently send marketing or promotional emails; if we begin to, we will update these Terms and our Privacy Policy and give you the ability to opt in and to unsubscribe at any time. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at support@conviction-markets.com if you believe your account has been compromised.
We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe to be fraudulent, abusive, or harmful to other users or to the integrity of the App.
3. The Service — Cred Currency and Convictions
Convictions is a social prediction platform. Users make “Convictions” — predictions on verifiable or social outcomes — and stake Cred, a virtual in-app point with no cash value, on those predictions.
Cred has no monetary value. Cred cannot be purchased, sold, transferred for real money, or redeemed for any cash, prize, or item of real-world value. Cred cannot be bought through in-app purchase or any other means. Cred exists solely as a mechanism for tracking prediction accuracy within the App.
Not gambling. Convictions is a game of skill that does not constitute gambling, sports betting, a lottery, or any regulated gaming activity. No real money or other consideration is wagered, and nothing of real-world value can be won by wagering, buying, selling, or trading Cred. The App is not licensed under, and does not require a license under, any gambling legislation in any jurisdiction.
Promotions. From time to time, we, creators, or sponsors may offer optional promotions, contests, or giveaways in certain groups or parts of the App. Promotions are free to enter, never require a purchase, and are never connected to buying, selling, or redeeming Cred. Each promotion may have its own official rules and eligibility requirements, which apply in addition to these Terms. Apple is not a sponsor of, and is not involved in, any promotion.
Verified vs. Creator Convictions. Verified Convictions relate to public, objectively resolvable outcomes (for example, sports results or public market prices) and are resolved using publicly available sources. Creator Convictions are user-generated social predictions resolved by the creator and are not independently verified by us. We do not endorse or guarantee the accuracy of any Conviction.
Cred resets and adjustments. We may adjust, reset, or modify Cred balances and scoring formulas at any time as we develop and improve the App. You have no vested right in any particular Cred balance.
4. Acceptable Use
You agree not to:
Post content that is defamatory, harassing, threatening, obscene, or that constitutes hate speech;
Post a Conviction or other content that defames, threatens, sexualizes, harasses, or invades the privacy of any identifiable person, or that makes a false statement of fact about an identifiable person;
Use the App to facilitate, encourage, or settle real-money side bets between users;
Create multiple accounts to gain an unfair advantage on leaderboards or to evade a suspension or block;
Scrape, copy, or systematically extract data from the App without our written permission;
Use the App to collect or compile personal data about other users;
Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
Attempt to reverse-engineer, decompile, or extract the App’s source code; or
Violate any applicable law or regulation.
If you encounter content or conduct that you believe violates these rules, please report it using the in-app Report function available on all Conviction tiles and user profiles. See Section 8 for details of our moderation tools.
5. User Content
You retain ownership of the Convictions, comments, and other content you create (“User Content”). By posting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to host, use, display, reproduce, modify (for formatting), and distribute that content within the App and in connection with operating and promoting the App. This license ends when you delete your User Content or your account, except for (a) content others have shared or copied, and (b) a reasonable period needed to remove content from backups.
You are solely responsible for your User Content. You represent and warrant that you own or have the necessary rights to your User Content and that it does not infringe or violate the rights of any third party, including intellectual property, privacy, and publicity rights, and does not violate any law. We do not endorse or verify user-generated Convictions. We may remove any User Content that violates these Terms, at our discretion and without prior notice.
6. Our Role; No Endorsement
The App is an interactive computer service that hosts content created by its users. We are not the author or publisher of User Content, and we do not adopt, endorse, or guarantee the accuracy of any User Content, including any Conviction about an identifiable person or event. Views expressed in User Content are those of the user who created them, not ConvictionMarkets, Inc. We act in good faith to moderate content as described in Section 8, but we are not obligated to monitor all content and are not responsible for User Content created by others.
7. Groups and Social Features
You may create or join Groups to share Convictions with specific people. You are responsible for the content you share within Groups you create. By adding members to a Group, you confirm that you have their permission to do so.
8. User Safety and Content Moderation
We are committed to maintaining a safe, respectful environment on the App. Because the App allows users to post predictions about identifiable people, we treat content moderation as a core responsibility.
8.1 Report Function
You may report any Conviction, comment, or user profile that you believe violates these Terms by tapping the Report button, which appears on every Conviction tile and every user profile page. When you submit a report, an automated notification is sent immediately to our moderation team at support@conviction-markets.com. We aim to review all reports within 24 hours of receipt. Where reported content is found to violate these Terms, we will:
Remove the offending content from the App;
Take appropriate action against the responsible account, which may include a formal warning, temporary suspension, or permanent ban depending on the severity and frequency of the violation; and
Escalate reports involving threats of violence, illegal content, or child-safety concerns to the relevant authorities.
We will not disclose the identity of the reporting user to the reported user.
8.2 Block Function
You may block any other user by visiting their profile and selecting Block. Once a user is blocked, they cannot view your profile or Convictions, cannot interact with you anywhere in the App (including via Groups or messaging features), and their content will no longer appear in your feed. Blocks can be removed at any time from the blocked user’s profile or through your Account Settings.
8.3 Moderation Standards and Timelines
Our moderation team is committed to reviewing all reported content within 24 hours of submission, removing confirmed violations without delay, retaining records of moderation actions for up to 24 months for safety, appeals, and legal-compliance purposes, and immediately suspending accounts where there is credible evidence of a serious safety threat, pending full review. Users whose accounts have been suspended or banned may appeal by contacting support@conviction-markets.com with the subject line “Moderation Appeal.”
8.4 Urgent Safety Contact
For urgent safety concerns — including threats of violence, disclosures of self-harm, or illegal content — contact our moderation team immediately at support@conviction-markets.com. We treat all urgent safety reports with the highest priority, outside the standard 24-hour review cycle.
9. Privacy
Our Privacy Policy explains how we collect, use, and protect your data and is incorporated into these Terms by reference. By using the App, you agree to our Privacy Policy. In summary: we use Mixpanel as our analytics provider, which receives your account identifier, your username and display name, your email address, the month and year of your birth, your gender if you provided one, your activity in the App, the text of the Convictions you create, your Groups and the accounts you follow, your referral information, your App version, and the IP address your account was created from, but never your password and never the contents of your private messages; we do not sell or share your personal information; and you can delete your account at any time within the App at Settings → Account → Delete Account, which permanently removes your profile, Convictions, Cred balance, and associated personal data within 30 days.
10. Intellectual Property
All intellectual property in the App — including its name, logo, slogan, design, software, data generated in the app, and Convictions scoring system — is owned by ConvictionMarkets, Inc. or its licensors. You may not use our trademarks or branding without our prior written consent.
11. Third-Party Services
The App may display publicly available market data sourced from third-party providers (for example, sports results or financial prices). We are not responsible for the accuracy or availability of such third-party data. We may integrate third-party APIs for reference data; those services have their own terms and privacy policies, which you should review separately.
12. Disclaimers
THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND. We do not warrant that the App will be uninterrupted, error-free, or free of harmful components. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Nothing in the App constitutes financial, investment, legal, or gambling advice.
13. Limitation of Liability
To the fullest extent permitted by applicable law, ConvictionMarkets, Inc. and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to your use of the App. Our total aggregate liability for any claim arising out of or relating to these Terms or the App will not exceed one hundred U.S. dollars (USD $100.00).
Nothing in these Terms limits liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law. Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.
14. Indemnification
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless ConvictionMarkets, Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your User Content; (b) your use or misuse of the App; (c) your violation of these Terms; or (d) your violation of any law or of the rights of any third party, including any claim that your content defamed or violated the privacy or publicity rights of another person. We reserve the right to assume the exclusive defense of any matter subject to indemnification by you, in which case you agree to cooperate with us.
15. Dispute Resolution; Arbitration; Class-Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES MOST DISPUTES BETWEEN YOU AND CONVICTIONMARKETS, INC TO BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT, AND IT WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTIONS. YOU MAY OPT OUT OF ARBITRATION AS DESCRIBED BELOW.
15.1 Governing Law
These Terms are governed by the Federal Arbitration Act and, to the extent state law applies, by the laws of the State of Delaware, without regard to its conflict-of-law principles. Nothing in these Terms waives any non-waivable right or protection available to you under the consumer-protection or privacy laws of your state of residence, including, for California residents, rights under the California Consumer Privacy Act (CCPA/CPRA).
15.2 Informal Resolution
Before starting an arbitration, you agree to first try to resolve the dispute informally by contacting us at support@conviction-markets.com and describing your claim. If the dispute is not resolved within 30 days, either party may begin arbitration.
15.3 Binding Arbitration
Any dispute arising out of or relating to these Terms or the App that is not resolved informally will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by these Terms. The arbitration will be conducted by a single arbitrator. Unless you and we agree otherwise, any in-person hearing will take place in the county where you reside, and remote participation will be made available. The arbitrator may award the same individual relief that a court could. Payment of filing, administration, and arbitrator fees will be governed by the AAA rules, except that we will pay or reimburse those fees where required by the AAA rules or applicable law, or where your claim is for USD $10,000 or less and is not frivolous. Either party may bring an individual claim in small-claims court instead of arbitration if it qualifies, and either party may seek injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information.
15.4 Class-Action and Jury-Trial Waiver
To the fullest extent permitted by law, you and ConvictionMarkets each waive the right to a trial by jury and agree that claims may be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any form of a representative or class proceeding. If this waiver of class or representative proceedings is found to be unenforceable as to a particular claim or request for relief, then that claim or request will be severed and decided by a court, while all other claims will proceed in arbitration.
15.5 Mass Arbitration
If 25 or more similar arbitration demands are submitted by or with the assistance of the same or coordinated counsel, the parties agree that the demands will be administered in staged batches to promote efficiency, and any applicable statute of limitations will be tolled for demands held in a later batch.
15.6 30-Day Right to Opt Out of Arbitration
You may opt out of the arbitration and class-waiver provisions of this Section 15 by emailing support@conviction-markets.com with the subject line “Arbitration Opt-Out” within 30 days of first accepting these Terms, and including your name and the email associated with your account. Opting out will not affect any other part of these Terms, and it will not affect your relationship with us in any other way.
15.7 Severability and Survival
If any portion of this Section 15 (other than the class-action waiver) is found to be unenforceable, that portion will be severed and the remainder will remain in effect. This Section 15 survives termination of your account and of these Terms.
16. Changes to These Terms
We may update these Terms from time to time. We will notify you of changes via the App or by email to the address on your account, and we will update the “Last updated” date above. For material changes — including changes that affect your rights or our data practices — we will require your affirmative acceptance via an in-app prompt before the changes take effect for you. Your continued use of the App after a non-material change becomes effective constitutes acceptance of the updated Terms.
17. Termination
You may delete your account at any time at Settings → Account → Delete Account within the App. If you require assistance, you may also contact us at support@conviction-markets.com. We may suspend or terminate your access at any time if we reasonably believe you have violated these Terms. Upon termination, your right to use the App ceases immediately, and we will handle your data in accordance with our Privacy Policy and applicable law. Sections that by their nature should survive termination — including Sections 5, 6, 10, 12, 13, 14, and 15 — will survive.
18. Contact
If you have questions about these Terms, please contact us at:
ConvictionMarkets, Inc.
Mailing address: 855 Flathead Creek Road East, Wilsall, MT 59086
General and legal enquiries: support@conviction-markets.com
Privacy enquiries: support@conviction-markets.com
Content moderation, safety reports, and appeals: support@conviction-markets.com
These Terms are accessible within the App at Settings → Legal → Terms of Service, and at a public URL on our website.
19. Apple App Store — Additional Terms
If you downloaded the App through the Apple App Store, the following additional terms apply. These terms are required by Apple Inc. and are in addition to all other terms set out in this Agreement. In the event of any conflict between this Section 19 and the rest of these Terms with respect to the App obtained from the Apple App Store, this Section 19 controls.
19.1 Acknowledgement
You and ConvictionMarkets, Inc. acknowledge that this Agreement is concluded between you and ConvictionMarkets, Inc. only, and not with Apple Inc. (“Apple”). ConvictionMarkets, Inc., not Apple, is solely responsible for the App and its content. Any questions, complaints, or claims regarding the App may be directed to ConvictionMarkets, Inc. at the address and contact information set out in Section 18.
19.2 Scope of Licence
The license granted to you for the App is a non-transferable license to use the App on any Apple-branded products that you own or control, as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
19.3 Maintenance and Support
ConvictionMarkets, Inc. is solely responsible for providing maintenance and support services for the App, as required by applicable law. You and ConvictionMarkets, Inc. acknowledge that Apple has no obligation to furnish any maintenance and support services with respect to the App.
19.4 Warranty
ConvictionMarkets, Inc. is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you (if any). To the maximum extent permitted by applicable law, Apple will have no other warranty obligation with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the sole responsibility of ConvictionMarkets, Inc.
19.5 Product Claims
You and ConvictionMarkets, Inc. acknowledge that ConvictionMarkets, Inc., not Apple, is responsible for addressing any claims you or any third party may have relating to the App or your possession and use of it, including: (i) product-liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer-protection, privacy, or similar legislation, including in connection with the App’s use of any frameworks to process data.
19.6 Intellectual Property
In the event that any third party claims that the App or your possession and use of the App infringes that third party’s intellectual property rights, ConvictionMarkets, Inc., not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
19.7 Legal Compliance
You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist-supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
19.8 Third-Party Beneficiary
You and ConvictionMarkets, Inc. acknowledge and agree that Apple and Apple’s subsidiaries are third-party beneficiaries of this Agreement, and that upon your acceptance of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary.